Once an order has been successfully placed on our website, an automated message with the details of your order is sent to the email that was provided when the order was placed. This is normally sent within the first hour when the order has been placed.
However, be advised that in some cases our emails may be unintentionally filtered by your junk mail settings. It would be best to check both your junk mail folder and inbox in such cases. In the unlikely event that you have not received the confirmation email containing the details of your order, you may contact our Customer Support Team and provide the following details:
- Full Name
- Email Address Used
- Item Ordered
Our Customer Support Team will get back to you within 24 hours to locate your order and provide you more details about your order.