Answers to questions regarding your order

How long does it take to process and ship the order I have placed?
All orders placed on our website between Monday to Friday are processed and shipped within 1-3 business days. Once the order has been processed and colle...
Fri, 30 Oct, 2020 at 2:37 PM
I’ve placed an order but have not received my order confirmation details
Once an order has been successfully placed on our website, an automated message with the details of your order is sent to the email that was provided when ...
Fri, 30 Oct, 2020 at 2:42 PM
How can I make changes on the order I have placed?
If you have accidentally made an error on your order, please contact our Customer Support Team immediately. Alterations on the order can only be processed u...
Fri, 30 Oct, 2020 at 2:46 PM
How can I cancel the order I have placed? (before shipping)
Order cancellations can only be processed between 10PM CST from Monday – Friday. If you would like to request to have your order cancelled, please contact ...
Fri, 30 Oct, 2020 at 2:45 PM