Learn how we ship your order & how to track it​

Where do you ship from?
If you ordered through avi-8.com: All orders placed on our AVI-8.COM website are shipped from either our warehouse located in the US or in Hong Kong depend...
Fri, 30 Oct, 2020 at 3:46 PM
Which couriers do you use to ship?
We normally employ and use several couriers depending on their availability and capability of delivering the shipment within an appropriate time frame. We...
Fri, 30 Oct, 2020 at 2:59 PM
Do I have to pay Import Tax / VAT?​
If you ordered through avi-8.com: While we offer FREE worldwide shipping, please note that this only covers the cost of shipping your order. This does not...
Fri, 30 Oct, 2020 at 3:09 PM
​ How long does delivery take?​
All orders are normally delivered within 3-5 business days or up to a maximum of 7 business days (excluding weekends and public holidays).
Fri, 30 Oct, 2020 at 3:10 PM
How can I track my order?
Once your order is shipped out, you will receive an automated shipping update email which will include your delivery tracking details. Simply click on the...
Fri, 30 Oct, 2020 at 3:11 PM
I missed the delivery of my shipment. What should I do?​
If no one was present at your address during delivery, the courier will normally leave you their contact card with instructions on how you may request a r...
Fri, 30 Oct, 2020 at 3:13 PM
Why is my delivery delayed?
Our partner couriers are committed to delivering all orders within 3-5 business days (excluding weekends and public holidays). However, sometimes it may ta...
Fri, 30 Oct, 2020 at 3:16 PM